We are Melcher Media & Design Inc., located in Canada at delivery address #202 - 815 7th Avenue, Regina SK S4N 6M7. We are entered in Canada's Business Registry under business number (BN) 843496407.
If you have any questions or concerns with this document, feel free to contact us at info@melcher.ca.
Who and what does this policy apply to?
This policy applies to those who purchase, download, or use any Melcher Studios games or services. This includes "Hockey VR", our websites, and any other related services.
In this policy, "Melcher Studios", "we," "us," and "our" means Melcher Media & Design Inc..
You must be 16 years of age or older to accept this agreement. If you are under 16, you must review this policy with a parent or guardian and have them accept on your behalf, and your parent or guardian will be responsible for all of your activities when you use our games or services.
When do we collect your data?
When you purchase or play a Melcher Studios game.
When you access one of our websites.
What data do we collect?
When accessing any of our websites we will use Google Analytics to collect visitor information.
When playing a Melcher Studios game, we will collect your gamer ID for the platform on which you play, your scores and other gameplay stats. We may also collect information about the hardware and operating system the game is run on, the user experience (performance and errors), and your activities within the game.
Apart from us, your personal data will also be processed by the platforms through which you have purchased our game:
When playing a Melcher Studios game, some information may be collected, stored, or managed by the the distribution platform where you purchased the game, in which case that platform's policies will apply with respect to your data. We may also use Unity Analytics (https://unity3d.com/legal/privacy-policy) or GameAnalytics (https://gameanalytics.com/privacy) to collect additional information about your gameplay activities.
How will we use your data?
The data collected when playing a Melcher Studios game will be used as an integral part of the gameplay experience, enabling features such as leaderboards, achievements, and gameplay statistics. We will use any errors, bugs, or performance data collected to identify and fix issues with the games, and to improve the overall gameplay experience for all users. We will also use information on gameplay activities to identify popular and unpopular aspects of our games in order to improve their overall quality. The information collected may be used for marketing and analytics purposes.
How do we store your data?
Your gameplay data such as scores and stats will be stored on the distribution platform where you play the game, if applicable, and is subject to the storage policies of those platforms. Analytics data collected through third-party services will be stored with those services, and for a period of time determined by those services' policies.
Information collected elsewhere, or directly provided by you, may be stored in email or data storage services provided by Google, Dropbox, Clubhouse, or GitHub.
Who has access to your data?
Melcher Studios does not sell or disclose your personal data to any third-parties without your consent, or unless necessary for the provision of our services or compliance with applicable laws.
Your personal data are also processed by Unity, which ensures the creation and management of statistics concerning our game as mentioned above. (Privacy policy available at: https://unity3d.com/legal/privacy-policy)
What are your data protection rights?
Every user is entitled to the following:
The right to access – You have the right to request from Melcher Studios copies of your personal data.
The right to rectification – You have the right to request that Melcher Studios correct any information you believe is inaccurate. You also have the right to request Melcher Studios to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Melcher Studios erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Melcher Studios restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Melcher Studios's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Melcher Studios transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at info@melcher.ca and we will answer any questions or meet any requests you may have. Please note our ability to respond to your requests is limited to that of the data that we store and control directly, and that any requests related to data collected by a third-party service or platform outside of our control will need to be handled by that third-party, and subject to that party's privacy policy.
