How Can We Help?
Find guides, troubleshooting tips, and resources to get the most out of your VR Hub experience.
Meta Link & Connection Issues
Having trouble connecting your Meta Quest headset? Make sure your Link cable is plugged in securely and the Meta app is open on the laptop. Accept the prompt or navigate to ‘Link’ in the headset menu.
- Ensure the computer is plugged in and charging
- Try a different USB port if connection fails
- Restart both the headset and Meta app if needed
Quick Setup Guide
Get up and running in minutes. Follow these steps to set up your VR Hub for the first time.
- Unbox your Meta Quest 3 headset and gaming laptop
- Connect the Link cable between headset and laptop
- Open the Meta app and accept the connection prompt
- Log in to the VR Hub with your credentials
- Download your desired simulations and hit ‘Play’
VR Hub Academy
Comprehensive training resources for facilitators and administrators. Learn how to deliver effective VR training sessions.
Coming Soon
VR Hub Layout Guide
Understand the VR Hub interface, navigation, and how to find your way around the platform. A visual walkthrough of every key feature.
Frequently Asked Questions
Browse our comprehensive FAQ covering the VR Hub Academy and Facilitator Training.
Still Having Issues? Get In Touch.
Our team is here to help you get the most out of your VR Hub experience. Reach out and we’ll get back to you as soon as possible.