You’ll need a Meta Quest 3 headset, a gaming laptop, and a Link cable. The headset must be connected to the laptop (not Wi-Fi) and the computer should be plugged in and charging.

Open the Meta app, plug in the Link cable, and either accept the prompt or navigate to the ‘Link’ option in the menu. Once you see “PC Connected,” hit “Launch” and put on the headset.

No. The headset does not require Wi-Fi—everything runs from the computer. However, the first login requires an internet connection.

Each subscription includes 3 unique logins. If you need more, just get in touch with us.

No. You must download them individually or in bulk after logging in.

Click ‘Download’ on the simulation. Once it’s ready, hit ‘Play’ from the main screen, then hit ‘Play’ again after it launches in the headset.

It’s a companion dashboard that lets you highlight controller buttons, guide stuck users, track progress, and more—no tech skills required.

Yes. Use the ‘Help’ and ‘Find’ buttons to highlight items, and ‘Respawn’ to bring lost objects back.

A pop-up will appear with instructions on how to troubleshoot and reconnect.

The AI enhances simulations with adaptive, personalized interactions and feedback. It also tracks user behavior to generate meaningful progress insights.

It includes completion rates, heatmaps, gaze tracking, task timing, and trend analysis across users—great for improving your training delivery.

Absolutely. We offer custom-built hardware peripherals and personalized simulation scenarios. Reach out to discuss your needs.

Join our Discord channel—our team and community are there to support you in real-time.

Yes. Facilitators can pause, skip tasks, and assist users mid-simulation using the Facilitator Tool.

Use the ‘Feedback’ button at the top of the VR Hub interface to report bugs or share ideas.

You’ll need a Meta Quest 3 headset connected via Link cable to a compatible computer, such as the included gaming laptop if using the hardware package.

No. The headset runs simulations through the connected computer, which handles all network access.

Only for the first login. After that, the system can run offline unless updates or downloads are needed.

Open the Meta app, connect the Link cable, and either accept the prompt or go to ‘Link’ in the menu. Once it says “PC connected,” hit “Launch.”

No. Just make sure the computer is plugged in and charging. The simulations run locally after download.

Each subscription includes three login credentials. Contact us if you need more.

No. Simulations must be downloaded individually—or in bulk—once you’re logged into the Hub.

Click ‘Download’ to install the simulation. Once installed, click ‘Play’ on the main screen and then again after it launches inside the headset.

Yes. Select and queue multiple simulations for download before launching them.

It allows you to guide participants by highlighting controls, skipping tasks, checking progress, and troubleshooting issues—all from your screen.

Yes. Use the ‘Help’ and ‘Find’ buttons to highlight items, and the ‘Respawn’ button to restore lost objects.

The bottom progress bar shows completed tasks with checkmarks. Hover over any check to preview upcoming tasks.

A pop-up will notify you and walk you through troubleshooting the issue so you can reconnect.

The AI enhances simulations by adjusting interactions based on user decisions. It also tracks behavior to help personalize the experience.

It offers tailored guidance, feedback, and performance summaries that help participants better understand and develop their skills.

It includes task completion rates, time spent, heatmaps, gaze tracking, trends, and comparisons between users.

Yes. You can identify where users succeed or struggle, refine training modules, and track user improvement over time.

We offer full custom development—including engineering, 3D printing, and hardware mods—to match your goals. Just contact us to start.

Use the Feedback button inside the Hub, or reach out on our Discord channel for real-time support.

Revisit the training modules or ask in the Discord server. Quick answers, walkthroughs, and shared facilitator tips are all there.